In partnership with MGMA
Insight Health

Your peers told us where phone and fax workflows break. Here's the data.

More than 300 medical practice leaders shared where staff time gets trapped in manual phone and fax work, and what they want automated first.

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Circle Counters
59%
get 30+ calls
per day
70%
front office
staffing instability
64%
fax not integrated
with EHR
55%
actively buying
or evaluating

Key findings at a glance

Numbers from 300+ medical group leaders. Use them to benchmark your front office and document intake.

Key Findings Slider
Key findings at a glance
59%
Use team's own tools
64%
Not integrated systems
Key findings at a glance
64%
No integration with ERP
70%
Still rely on manual work
Key findings at a glance
70%
Face staffing instability
55%
Struggle with visibility
Key findings at a glance
55%
Actively buying or evaluating