AI FrontDesk
for Clinic Call Centers

Transform your call center operations with AI-powered patient triage, intelligent routing, and automated follow-ups—reducing wait times and increasing staff efficiency.
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Comprehensive Call Center Solution

Phone-Based AI Triage

Conversational AI handles inbound calls, captures patient symptoms, and prioritizes cases based on urgency—all with a natural, compassionate voice interface.

Intelligent Scheduling

Automatically identifies appointment availability and suggests optimal time slots based on symptom urgency and provider schedules.

Automated Follow-ups

Sends appointment reminders, care plan check-ins, and patient education resources, reducing no-show rates and improving care plan adherence.

Performance Analytics

Comprehensive dashboard with call
volumes, resolution rates, peak times,
and patient satisfaction metrics to continuously optimize operations.

Multi-Language Support

Provides seamless patient interactions in multiple languages including English and Spanish, with more languages coming soon.

Specialty-Specific Customization

Tailored call workflows for 56+ medical specialties ensuring relevant symptom assessment and accurate routing based on specialty-specific guidelines.

Transform Your Clinic Call Center

Before Implementation
  • Long patient wait times (15+ minutes on hold)
  • High call abandonment rates (25-30%)
  • Staff spending 20+ minutes on routine inquiries
  • High no-show rates (18-25%)
  • Staff burnout and high turnover (30%+ annually)
After Implementation
  • 90% of calls answered within 60 seconds
  • Call abandonment reduced to under 5%
  • 70% of routine inquiries handled autonomously
  • 12-15 minutes saved per patient visit
  • No-show rates reduced to under 8%
  • Staff redeployed to higher-value clinical tasks