Transform Your Fax Workflow. Reclaim Your Team's Time.
Our AI Fax Agent automatically processes incoming faxes, extracts clinical data, matches patients, and routes documents to your EHR in under 2 minutes. No more manual data entry. No more missed referrals.
What We Automate
Referral Processing
Instantly capture patient referrals, extract key information, flag incomplete documents, and auto-request missing data from referring providers.
Lab Results & Imaging Reports
Route lab results and imaging reports directly to patient charts with intelligent physician assignment and priority flagging for critical values.
Prior Authorization Documents
See 4+ additional patients per week without increasing burnout by streamlining the most time-consuming part of visits.
Insurance & Benefits Verification
Process insurance cards, eligibility responses, and benefits information directly into your practice management system.
Clinical Records & Consult Notes
Receive and file outside records, consultation notes, and discharge summaries with automatic patient and provider matching.
Prescription & Medication Requests
Capture prescription refill requests, prior auth forms, and pharmacy communications for streamlined medication management.
Medical Records Requests
Process incoming records requests, track response deadlines, and manage audit documentation with complete chain of custody.
Payment & Claims Documents
Route EOBs, remittance advice, and claims correspondence to billing staff with automatic payment posting preparation.
Built for High-Volume Specialty Practices
Including but not limited to:
How It Works
Intercept
Faxes are automatically captured from your existing fax service or email
.svg)
Classify
AI identifies document type, splits multi-patient packets, joins duplicates
.svg)
Intercept
Patient data extracted and matched to existing records with 99.5% accuracy
.svg)
Route to EHR
Documents filed to correct chart with physician routing and flagging
Your Return on
Investment
Based on 2,000 monthly faxes at $25/hour admin rate, 8 minutes per fax manual processing
Platform Capabilities
.svg)
Advanced Patient Matching
Intelligent matching using name, DOB, demographics, and historical patterns. Handles misspellings and variations.
.svg)
Missing Info Auto-Request
Automatically fax or call referring providers to request missing documentation. No manual follow-up needed.
.svg)
Multi-Location Support
Unified inbox across all practice locations with service-line specific routing and location-based workflows.
.svg)
OCR Text Extraction
Full text extraction enabling highlighting, copying, and searchable content for improved clinical efficiency.
.svg)
Exception Handling
Unmatched records flagged and escalated with detailed suggestions and resolution workflows for human review.
.svg)
Universal EHR Integration
Direct integration with Epic, athenahealth, IKnowMed, AdvancedMD, Office Ally, and all major EHR platforms.
S.A.F.E. Framework
Our Supervised Autonomous Framework for Evaluations uses real-time supervisory layers, self-evaluation, and multi-model verification to ensure clinical accuracy and safety. We maintain encrypted communications, third-party penetration testing, and industry-leading de-identification.
Get Started
AI-Enhanced Healthcare with Insight Health
