SMS opt-in evidence

Public consent documentation for SMS programs operated by Insight Health AI on behalf of partner clinics. Last updated: May 2026.

Insight Health is a healthcare technology ISV that operates SMS programs on behalf of clinical practices. This page documents how patients opt in to receive SMS messages from each clinic on our platform, the disclosures shown to patients at the point of consent, and links to our SMS Terms of Service and Privacy Policy.

If you are a campaign reviewer at The Campaign Registry (TCR) or a mobile carrier, this page is intended to give you everything you need to verify the consent flow for any campaign we have registered. For questions, email sms-support@insighthealth.ai.

For all programs

Message frequency varies.
Message and data rates may apply.
Opt out at any time by replying STOP. Reply HELP for help.
Phone numbers and SMS consent data are never shared with third parties or affiliates for marketing or promotional purposes.
Consent is not a condition of receiving care.
SMS Terms of Service:insighthealth.ai/sms-terms
Privacy Policy:insighthealth.ai/privacy

Genesis Medical, PLLC (DBA Southern OK Pain)

Brand name on platform: Genesis Medical, PLLC
DBA / public-facing name: Southern OK Pain
Clinic website:specialtyclinicok.com
Use case: Customer Care (appointment reminders and confirmations, pre-visit and post-visit care instructions, medication refill reminders, lab result notifications, post-visit feedback).
Twilio Brand SID: BNc60baafa212d39c39b431a7075bf689f
Twilio Campaign SID: QE2c6890da8086d771620e9b13fadeba0b

Patients opt in through a signed paper intake form. The form includes the disclosures listed above and a separate, un-pre-checked SMS-consent box. Consent to SMS is never bundled with any other consent and is not a condition of receiving care.

How patients opt in: in-clinic paper intake form

When a patient visits the clinic for the first time, the front desk hands them a multi-page intake packet. Page 3 of the packet contains a dedicated, separately-signed SMS consent block.

Verbatim text on the form:

[ ] I agree to receive SMS text messages from Southern OK Pain regarding appointment reminders and confirmations, pre-visit and post-visit care instructions, medication refill reminders, lab result notifications, and post-visit feedback. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of treatment. Phone numbers and consent data are not shared with third parties. SMS Terms: insighthealth.ai/sms-terms. Privacy: insighthealth.ai/privacy.

Sample messages

“Southern OK Pain: Reminder, your appointment is {date} at {time} with {provider}. Reply CONFIRM to confirm or call {phone}. Reply HELP for help, STOP to opt-out. Msg & data rates may apply.”
“Hi {patient_name}, Southern OK Pain post-visit care instructions: {instructions}. Questions? Reply HELP or visit specialtyclinicok.com. Reply STOP to opt-out.”
“Southern OK Pain reminder: time to refill your prescription for {medication}. Contact your pharmacy or reply HELP. Msg & data rates may apply. Reply STOP to opt-out.”
“Southern OK Pain: {patient_name}, your lab results are ready. Log in to your patient portal at specialtyclinicok.com or call {phone} to review with your provider. Reply STOP to opt-out.”
“Southern OK Pain follow-up: how are you feeling after your visit? Reply 1-5 or visit specialtyclinicok.com/survey. Reply HELP for help, STOP to opt-out.”

SMS programs on the Insight Health platform are operated under Insight Health AI, Inc.'s 10DLC registration and follow CTIA and TCR guidelines. For questions, email sms-support@insighthealth.ai. Read the full SMS Terms of Service and Privacy Policy.