Introducing MagicFlow
The Brain Behind Coordinated Care
MagicFlow orchestrates AI agents and clinical workflows toautomate referrals, follow-ups, and care transitions betweenprimary and specialty providers.
Care Coordination Is Broken
Patients fall through the cracks. Staff are overwhelmed. And nobody knows what's happening.
Referral Black Holes
Referrals get lost between systems. Patientsfall through the cracks. Specialists neverreceive the information they need.
Manual Workflow Chaos
Staff spend hours on phones, faxes, and
follow-ups. Repetitive tasks drain productivity nd lead to burnout.
Zero Visibility
No one knows where a patient is in their
care journey. Status updates require phone calls and spreadsheet hunting.
How MagicFlow Works
01
Events Trigger
A referral arrives, a call completes, or a patient needs follow-up. MagicFlow listens for these events automatically.
02
Smart Routing
MagicFlow evaluates clinic-specific rules to determine the right workflow, assignment, and priority level.
03
Agent Orchestration
AI agents and staff work in parallel—automated calls, record gathering, scheduling—all coordinated seamlessly.
04
Real-time Tracking
Every action is visible. Every handoff is tracked. Nothing falls through the cracks.
01
Events Trigger
A referral arrives, a call completes, or a patient needs follow-up. MagicFlow listens for these events automatically.
02
Smart Routing
MagicFlow evaluates clinic-specific rules to determine the right workflow, assignment, and priority level.
03
Agent Orchestration
AI agents and staff work in parallel—automated calls, record gathering,scheduling—all coordinatedseamlessly.
04
Real-time Tracking
Every action is visible. Every handoff is tracked. Nothing falls through the cracks.
01
Events Trigger
A referral arrives, a call completes, or a patient needs follow-up. MagicFlow listens for these events automatically.
02
Smart Routing
MagicFlow evaluates clinic-specific rules to determine the right workflow, assignment, and priority level.
03
Agent Orchestration
AI agents and staff work in parallel—automated calls, record gathering,scheduling—all coordinatedseamlessly.
04
Real-time Tracking
Every action is visible. Every handoff is tracked. Nothing falls through the cracks.
01
Events Trigger
A referral arrives, a call completes, or a patient needs follow-up. MagicFlow listens for these events automatically.
02
Smart Routing
MagicFlow evaluates clinic-specific rules to determine the right workflow, assignment, and priority level.
03
Agent Orchestration
AI agents and staff work in parallel—automated calls, record gathering,scheduling—all coordinated seamlessly.
04
Real-time Tracking
Every action is visible. Every handoff is tracked. Nothing falls through the cracks.
Included Free
MagicFlow Platform is FREE
When you deploy two or more AI agents from Insight Health, the MagicFlow
orchestration platform is included at no additional cost. It's completely done for you.
$0
Platform Fee
MagicFlow orchestration
included free with 2+ agents
Pay Per Use
Agent Usage Only
Only pay for the AI agents
you actually use
Done For You
Full Setup & Support
We configure workflows
for your practice
AI Agents That Work Together
MagicFlow is the conductor. These agents are the orchestra.
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Phone Agent (Lumi)
Makes outbound calls to gather patienthistory, confirm appointments, and handlerefill requests—all with natural conversation.
Patient history intake- Appointment confirmation
- Medication refill handling
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Inbox Agent
Processes incoming referrals, extractsclinical data, and routes to appropriateworkflows automatically.
- Referral processing
- Clinical data extraction
- Smart workflow routing
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Fax Agent
Sends and receives referral documentation,
integrates with EHR systems, and tracks
delivery confirmation.
- Document transmission
- EHR integration
- Delivery tracking
Built for Primary-Specialty Coordination
From referral to resolution, MagicFlow handles the entire care coordination lifecycle.
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Specialist Referrals
- Auto-extract referral details from incomingfax/message
- AI gathers patient history via phone call
- MedicatProvider reviews AI-generated summaryion refill handling
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Prior Authorization
- Insurance verification (auto or human)
- Clinical documentation assembly
- Submission and follow-up tracking
- Approval notification workflow
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Care Transitions
- Discharge follow-up calls
- Medication reconciliation
- Appointment scheduling
- Provider handoff documentation
What You Get
Everything you need to transform care coordination at your practice.
Real-time Task Visibility
See every task, every agent, every handoff in one unified dashboard.
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AI Trust & Safety
Complete audit trails for all AI activities with human oversight built in.
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Economic Impact Tracking
Quantify time saved and ROI with detailed analytics and reporting.
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Economic Impact Tracking
Quantify time saved and ROI with detailed analytics and reporting.
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Economic Impact Tracking
Quantify time saved and ROI with detailed analytics and reporting.
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Economic Impact Tracking
Quantify time saved and ROI with detailed analytics and reporting.
Enterprise Security & AI You Can Trust
Everything you need to transform care coordination at your practice.
Events Trigger
Structured oversight for AI decision-making at every step.
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Complete Audit Trails
Every AI action logged and reviewablefor compliance.
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Human-in-the-Loop
Configurable escalation to clinical staff
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Role-Based Access
Control who sees and does what withgranular permissions.
Measurable Results
Practices using MagicFlow see real improvements in efficiency and patient outcomes.
15+
Hours saved per care coordinator per week
40%
Reduction in referral leakage
3x
Faster time to specialist appointment
Measurable Results
Practices using MagicFlow see real improvements in efficiency and patient outcomes.