01
Capture every referral.
Fax, portal, phone or email. Insight reads each document, recognizes what it is and attaches it to the right patient.
FOR COMMUNITY ONCOLOGY AND HEMATOLOGY PRACTICES
The intake platform built for community oncology.
From the moment a referral arrives by fax, portal or phone, Insight Health reads it, pulls the missing records, checks insurance, routes the patient to the right subspecialist and gets them on the schedule.
All of it runs inside iKnowMed G2 and athenaIDX, so your team keeps working where they already work.
Built with oncology teams. Designed around your EHR workflow.
YOUR TEAM’S NEXT TEAMMATESAI AGENTS
Oncology + hematologyRead & organize
Referrals · Pathology · Outside records
Review the exceptions
A clear reason. The right owner.
Move care forward
Coverage · Triage · Scheduling
Your team reviews. Clinicians guide care.
BUILT AROUND THE ONCOLOGY REFERRAL
One platform, from the first fax to the first visit.
Oncology referrals are messy. Pathology arrives separately from imaging, insurance changes mid-stream, and the right first visit depends on the diagnosis. Insight Health handles each step and hands the patient to the next one, so nobody on your team has to be the glue between tools.
02
Fill in what’s missing.
Each referral is checked against a diagnosis-specific checklist. A breast consult may need pathology, imaging and labs. Missing records are requested from national exchanges, local HIEs or the referring office by fax.
03
Confirm the patient can be seen.
Eligibility and benefits are checked before anyone picks up the phone.
04
Summarize for the clinical team.
A clear, one-page picture of the patient, built from every record we found.
05
Triage to the right specialist.
Custom rules route by acuity and subspecialty: hematologist or breast specialist, physician or advanced practice provider.
06
Schedule and follow up.
Patients hear from your practice’s own registered number, complete an intake tailored to their diagnosis and get on the schedule. The referring office stays informed.
Each step is a module, and they’re built to work together. Turn on what you need today and add the rest when you’re ready.
WHEN A DOCUMENT NEEDS A HUMAN
The hard documents are where intake breaks. So that’s where we started.
Most documents move through on autopilot. For the ones that need judgment, your team stays in control. Insight sends every exception to a clear place with a clear owner, so nothing sits in a fax folder waiting to be noticed.
A fallout queue your team can trust.
Documents that need a human land in one queue, or as a task in your EHR, with the reason they need review and everything we already extracted.
Routing rules built for oncology.
Results that need a provider signature go to the provider. Urgent referrals get escalated. Each practice sets its own rules.
Visibility across every referral.
See where each patient is, what’s waiting and what’s at risk, whether you work in our platform or entirely inside your EHR.
See the fallout queue live
Automation moves the work. Your team owns the judgment.
BUILT BY PEOPLE WHO KNOW ONCOLOGY
We’ve sat at the referral desk.
Our team includes people who’ve run oncology workflows from the inside. We built Insight Health to the way oncology clinics actually work: the paperwork, the payer rules and the handoffs between front office and clinical teams.
WORKS INSIDE YOUR ONCOLOGY EHR
Your team stays in the EHR.
We work behind it.
Some practices want a dedicated workspace for referrals. Others want everything to show up in the chart they already use. Insight supports both. Documents, tasks and referral status flow straight into your EHR, so there’s no new screen to learn unless you want one.
HIPAA compliant. Your data stays under your control. Trust & safety
ONE PLATFORM, BUILT TO WORK TOGETHER
Fewer tools. Fewer handoffs.
Every new point solution adds another login, another contract and another place for a patient to get stuck. Insight Health starts with documents because every downstream workflow, from scheduling to prior authorization to billing, depends on getting them right. Everything else builds from there, on one platform.
Fits the way each practice works.
One platform, configured to each site’s team, rules and handoffs.
Grows with you.
Start with document intake, then add triage, scheduling, follow-up and procedural prior authorization.
Gives every next step an owner.
Keep records, tasks and referral status connected as work moves between front office and clinical teams.
COMMON QUESTIONS
A clearer starting point.
Can Insight replace our current intake vendor?
We’ll review your current document streams and handoffs with your team, then agree on the right starting scope and rollout.
What happens to documents your AI can’t process?
They go to a fallout queue or an EHR task with the reason and everything already extracted, routed to the right person by your rules.
Do we have to leave our EHR?
No. Your team can work entirely inside your EHR, use our workspace or both.
Do you handle prior authorization?
Insight supports procedural prior authorization, including requirement checks before submission, automated submission and status monitoring. We’ll confirm the scope for your oncology workflow during the demo.
How long does it take to go live?
We’ll define a rollout plan with your team based on your EHR, document streams and workflow requirements.
SEE THE WORKFLOW, INCLUDING THE EXCEPTIONS
See how Insight handles your hardest referrals.
We’ll walk through how documents are read, routed and moved toward scheduling, including the ones that need a human.
Book an oncology demo
Built around your team’s oncology workflow.